This website is operated by Ship Partners Ltd.

This Privacy Policy explains how Ship Partners handles personal information and user information in connection with our website, user registration, and AI-assisted chat features.

Ship Partners complies with the Act on the Protection of Personal Information of Japan and other applicable laws and guidelines.

Ship Partners does not generally collect personal information directly through the website.

For user registration or service communications, Ship Partners may collect limited personal information such as the user's name, email address, and other information provided by the user by email, phone, or other direct communication.

When users use AI-assisted chat features, prompts, questions, uploaded content, files, AI chat conversation content, and AI-generated responses may be transmitted to an external AI API provider as described below.

Ship Partners may collect limited technical information necessary to operate and secure the website and services, such as access logs, IP addresses and timestamps.

Ship Partners uses personal information and user information only for the following purposes:

(i) User registration and account management.

(ii) Communicating with users by email, phone, or other direct means.

(iii) Operating, providing, and maintaining the website and related services.

(iv) Providing AI-assisted chat features and generating AI-assisted responses.

(v) Maintaining security, preventing abuse, troubleshooting, and complying with applicable laws.

Ship Partners will not use personal information or user information for any other purpose without consent unless permitted or required by law.

When users use AI-assisted chat features, user-submitted prompts, questions, uploaded content, files, and AI chat conversation content may include personal information.

Such information is transmitted to the applicable external AI API provider solely for the purpose of generating AI-assisted responses.

Ship Partners does not store AI chat content or AI-generated responses on its own servers and does not use such content for its own analytics, marketing, product development, or AI model training purposes.

Our AI-assisted chat features may be powered by X.AI LLC. According to xAI's applicable enterprise terms, User Content is not used by xAI for internal AI model training and is generally deleted within 30 days, unless longer retention is required by law or for safety, compliance, or moderation reasons.

Ship Partners may use external service providers, including external AI API providers such as X.AI LLC, to operate and provide the website and AI-assisted chat features.

These service providers may process personal information and user-submitted content only to the extent necessary to provide their services to Ship Partners, such as generating AI-assisted responses, maintaining security, preventing abuse, troubleshooting, and complying with applicable laws.

Ship Partners will exercise necessary and appropriate supervision over service providers in accordance with applicable law.

Ship Partners will not provide personal information to third parties without prior consent unless permitted or required by law.

Ship Partners does not provide user-submitted AI chat content to third parties, except that such content is transmitted to the applicable external AI API provider solely for the purpose of generating AI-assisted responses.

Users should not submit sensitive personal information, confidential information, passwords, payment information, government identification numbers, health information, trade secrets, insider information, material non-public information, or other information that they do not wish to be transmitted to or processed by an external service provider.

Ship Partners takes necessary and appropriate measures to prevent leakage, loss, damage, unauthorized access, or misuse of personal information and user information.

Employees and service providers handling personal information are appropriately supervised.

For opinions, questions, requests, or complaints about information handling, please contact support@shippartners.jp.

Ship Partners regularly reviews and improves its information handling practices.

This Privacy Policy may be revised as necessary.